Policies
Shipping & Delivery Policy
Last updated: 05 November 2026
1. Where we deliver
We deliver across India through trusted courier partners. If your PIN code is not serviceable, we will inform you and refund any prepaid amount in full.
2. Dispatch and delivery time
- Orders are usually dispatched within 1–2 working days of confirmation.
- Delivery usually takes 3–7 working days after dispatch, depending on your location.
- Delivery times may be longer during festivals, sales, bad weather or other events beyond our control.
3. Delivery charges
- Free delivery on orders of ₹999 and above.
- A flat delivery charge of ₹60 applies to orders below ₹999.
- Cash on Delivery orders may carry an extra charge of ₹0, shown at checkout.
4. Tracking
Once your order is dispatched, we will share tracking details by SMS or WhatsApp. You can also contact us anytime with your order number.
5. Delivery issues
If a parcel arrives damaged or tampered with, please refuse it or record an unboxing video and contact us within 48 hours. See our Refund Policy.
6. Contact
care@gladefoods.com · +91 95896 94769