Refund and Returns Policy
Last Updated: August 31, 2026
At Glade Foods, we take great care to ensure that every product, including Rajam Pure Desi Ghee, is packed and delivered safely and securely.
1. Order Cancellation
Once an order has been placed and confirmed, it cannot be cancelled.
We encourage customers to carefully review their order details, including the product, quantity, delivery address, and contact information, before completing the purchase.
2. Returns
Due to the nature of our food products and for reasons related to product safety, hygiene, and quality, we do not accept returns on Rajam Pure Desi Ghee or any other food products purchased through our website.
Products that have been delivered cannot be returned simply because the customer has changed their mind or no longer requires the product.
3. Damaged or Incorrect Orders
If you receive a product that is damaged, leaking, defective, or different from the product you ordered, please contact us as soon as possible after delivery.
We may request photographs or other relevant details to verify the issue. If the issue is confirmed to be attributable to us or the delivery process, we will review the matter and provide an appropriate resolution at our discretion.
4. Contact Us
If you have any questions regarding an order or a product received, please contact Glade Foods through the contact details provided on our website.
Website: https://www.gladefoods.com/
Glade Foods reserves the right to update or modify this Cancellation & Returns Policy at any time. Any changes will be published on this page with the revised “Last Updated” date.